Privacy Policy

Signal Vault respects the privacy of its users and is committed to protecting the personal information you share while using our platform. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access the Signal Vault website and services (the "Platform").

By using the Signal Vault Platform, you agree to the collection and use of information in accordance with this policy. We encourage all users to read this policy carefully to understand how their information is handled.

This policy is governed by the laws of various applicable jurisdictions.

Information We Collect

When you create an account or interact with the Signal Vault Platform, we may collect:

• Account information: name, email address, account login details, and other information required to provide our services.
• Technical data: IP addresses, browser type, device information, and usage activity, collected to improve platform functionality, monitor security, and analyze how users interact with the Platform.
• Financial and trading-related activity: watchlists, saved signals, viewed research, and other preferences related to your use of investment and trading tools. This information reflects your investment interests and is treated with additional care as described in this policy.
• Payment-related information: limited billing details (e.g., billing name, email, transaction amount and status) shared with our payment processor to complete subscription transactions. We do not collect or store card numbers or banking credentials.
• Device and security information: to help protect the Platform against abuse and to enforce our one-account-per-user policy, we also collect limited technical information at the time of registration and login, including a device identifier, IP address, and general browser/device characteristics. This information is used solely for account security and fraud-prevention purposes and is not used for advertising or shared with third parties for marketing purposes.

Legal Basis for Processing

Where applicable law requires it, we process your personal information on the basis of:

• Consent; where you have given clear permission (e.g., optional marketing emails);
• Contractual necessity; to create your account and provide the services you subscribe to;
• Legitimate interests; to secure the Platform, prevent fraud, and improve our services; and
• Legal obligation; where processing is required to comply with applicable law.

How We Use Your Information

We use the information collected to:

• Create and manage user accounts;
• Provide access to stock signals and research tools;
• Process subscriptions and payments;
• Deliver email notifications and respond to support requests;
• Improve the user experience, analyze platform performance, and develop new features;
• Monitor for fraud, abuse, and security incidents.

Payment Processing

Signal Vault processes subscription payments through trusted third-party payment providers such as Paystack. We share limited information with our payment processor, such as your name, email address, and transaction amount, solely to complete and verify payments. Payment information is otherwise handled securely by the payment provider and is subject to their own privacy and security policies.

Signal Vault does not store sensitive payment details such as card numbers or banking credentials on its servers.

Email Notifications

Users who create accounts on the Signal Vault Platform may receive email notifications related to account activity, stock signal updates, market insights, subscription information, or important platform announcements.

Users may opt out of non-essential communications (such as market insights or promotional updates) at any time via the unsubscribe link in those emails or through account settings. Essential communications (e.g., security alerts, billing notices) cannot be opted out of while your account remains active.

Cookies and Tracking Technologies

Signal Vault uses cookies that are strictly necessary for the platform to function, such as keeping you securely logged in, remembering your session, and recognizing your device for account security purposes. These cookies do not track your browsing activity across other websites.

Signal Vault does not currently use cookies for advertising or third-party behavioral tracking. Should this change in the future, this policy will be updated accordingly and, where required, your consent will be requested.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in or access personalized features.

Third-Party Services

Signal Vault uses the following categories of third-party services, each of which may collect limited information necessary to perform their function and operates under its own privacy policy:

• Payment processing: Paystack
• Analytics tools
• Email delivery system

Signal Vault is not responsible for the privacy practices of third-party service providers. We encourage you to review their respective privacy policies.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Data Security

Signal Vault takes reasonable technical and organizational measures to protect user information from unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard personal information, no online platform can guarantee absolute security.

Users are encouraged to protect their account credentials and use strong, unique passwords to help maintain the security of their accounts.

User Rights

Users may request access to their personal information, request corrections to inaccurate data, or request the deletion of their account information where applicable. Requests may be made by contacting our support team.

Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

Policy Updates

Signal Vault reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform functionality, legal requirements, or operational practices. Material changes will be reflected by updating the "Last Updated" date above, and where appropriate, we will provide additional notice (e.g., via email or platform notification).

Users are encouraged to review this page periodically to stay informed about how their information is protected.